Aster Springs - Richmond

“The care I received at Aster Springs was amazing! I felt supported at every stage of treatment and the staff always met me where I was at in my recovery. During my treatment there I was treated with dignity and respect. The staff helped me to distinguish the eating disorder voice from my own which has been instrumental as I move forward towards recovery. I grew to truly trust the staff which helped me to move past the roadblocks I hit at different phases of my journey. I cannot say enough about how amazing the treatment at Aster Springs was!”

“Aster Springs has been the best inpatient care I’ve ever received. My first day was difficult but the staff made sure to make me feel as comfortable as I could be. The STAFF! Amazing! They were so amazing and helped so much during stressful meals. Helen was a huge supporter, along with all the RCS’. The staff made ALL the difference. The care was individualized (TRULY), which made such a huge difference. I’ve never been more comfortable leaving an inpatient center. I could not recommend Aster Springs enough!”

“Aster Springs has helped me fight 20 years worth of behaviors. I have left this facility with more skills than I have had my entire life. I bonded with the staff and was treated with the utmost respect every day, all day. I am genuinely going to miss the people who have provided me with care. I felt like family more than I felt like a patient. I will have these people in my heart for the rest of my life. It was worth every tear, every hard moment. I am a new, happy person. The staff is AMAZING, the home is AMAZING, everything about the program is wonderful.”

“Everything about this entire experience was transformative and healing, from the first day admissions process to the last day of treatment I felt well cared for, and well informed on the details of my plan and treatment process. I couldn’t have felt safer and more cared for anywhere else thanks to the most amazing and caring staff, cooks, nursing, and treatment teamwork. Thank you so very much for allowing me to see the potential in myself that I just couldn’t see at the begin when coming into your beautiful, amazing walls.”

“Aster Springs saved my life. Melanie and Helen were the most loving and dedicated people I’ve ever seen in an eating disorder treatment facility. Chef Joe accommodated for all my allergies and made the kitchen fun. So appreciative of all the staff and would highly recommend!”

“Aster Springs has been a place of immense healing for me. I entered treatment terrified and hopeless, but the care, compassion, and knowledge of the staff here left me feeling hopeful for the future and for my continued recovery. The staff here truly care for who you are as an individual. They know how to sit with you in your struggle and celebrate with you in your victories. I am confident that this place is changing lives every single day, and I am blessed to have received care here.”

“Having been to several treatment centers for my eating disorder, Aster Springs provided an incomparable program to others. From the first moment of walking in the door, the staff expressed genuine care for me and other clients. This continued to hold true throughout my months of treatment. The recovery care team offered support all hours of the day and being the individuals you spend the most time with, made sure you felt worthy. Outside of scheduled therapy and dietitian sessions, treatment team members took extra time to check-in with me and others without hesitation. Just as no two people are the same, each treatment plan was created on an individual basis to ensure the most healing recovery journey. With organized groups, the information and recovery tools shared were superior to those to other treatment centers. The low client-to-staff ratio allowed me to feel more than just an eating disorder as staff took time to learn about me as an individual.

Aster Springs exhibited a healing and hopeful environment for recovery, each day reminding me to never give up. My family and I will forever be grateful for Aster Springs."

“I’ve never felt more secure leaving a treatment center than while discharging from Aster Springs. The staff made me feel seen while going through recovery. I had a voice in how treatment looked and felt comfortable communicating to my treatment team. As I leave Aster Springs, I now know how to navigate my ED and will be constantly looking back at all the wonderful advice given to me by staff (who are some of the best people I’ve ever met).”

"Aster Springs has been one of the best things that has ever happened to me. This was my first ever treatment experience, and I am leaving more than satisfied with the care that I received. Every single staff member is extremely talented at what they do, and make the environment so incredibly comfortable for the clients. The struggles that I had coming into Aster Springs were significant, but my journey here has helped tremendously. I truly mean it when I say the staff here is AMAZING, and some of the most genuinely caring people that I have ever met. Thank you to everyone who made my experience so positive, and I am confident in saying that I am leaving here with all of the tools that I could possibly need to succeed.”

“Everything from original intake to the treatment and care was more than I could have imagined. I am truly blessed to have been a client at Aster Springs. My stay there has changed my life. I am excited to begin to live the life I was meant to live. I will be forever grateful to each and every member of the Aster Springs team who helped me on my journey to recovery. They will always hold a very dear place in my heart. Thank you, thank you everyone.”

“I don’t think there are words to express my gratitude for Aster Springs. I showed up thinking this would be another facility to add to my list of recovery attempts. At first, I fought the process, but the encouraging, caring, and loving staff challenged me until I actually wanted freedom for myself. I was treated with respect and given so much support. Aster Springs is an amazing place for the journey to freedom from ED.”

“Aster Springs was a vital and amazing step in my healing process. I have only positive things to say! My struggles inside the walls were met with nothing but compassion, kindness, and the absolute best care I’ve ever received. From the executive director to the dietitians, the therapists, the nursing staff, the recovery care specialists, the chef, the milieu manager, and the higher ups… they ALL exemplify the qualities that should be present in every treatment center. From my first day to my last, I felt so cared for by the staff not as a patient, but as a person, and that meant more than I could ever express in words. I will forever be grateful for my time here. Aster Springs, THANK YOU!”

“I’m writing this review as the parent of a client. I’m very pleased with the treatment that my daughter received while she was a resident, as well as a participant in PHP and IOP. She completed the program and has made significant progress. Throughout the entire process, she felt safe, valued and is in a great position to use the tools that she has learned from the staff in her day-to-day life. I want to say thank you to the entire staff for helping her in this journey.”